David Walker, 53, of Larks Hill, Pontefract, was Christmas shopping in the town centre with his wife Gillian, 51, and his guide dog Maisie last week when they were stopped from entering Peacocks store on Beastfair.


Mr Walker said: "It was very embarrassing. They kept saying 'No dogs, no dogs'. They said it two or three times.
"We were also with our personal assistant Nicky and she tried to explain to them that Maisie is a guide dog but they kept ushering us towards the door to get out.
"We didn't want to stay and argue.


"I felt hurt by it. It hurt our feelings. I just couldn't understand it.
"We have been many times before, most of our clothes are from there, but we certainly won't be going there again.
"Whether they sort it out or not, I have had enough. We were absolutely disgusted by it."


A spokeswoman from Peacocks said: "Peacocks are happy to allow guide dogs into their stores.
"The misunderstanding occurred when a new member of staff asked for clarification on the store policy.
"Unfortunately before he was able to confirm this to the customer they had left the premises. We apologise for any confusion."