Trust does well in patient survey

A survey published this week has shown Mid Yorkshire Hospitals NHS Trust is comparing well nationally in most areas.

The Care Quality Commission published the results of a national survey carried out last July, found the trust was among the best performers in areas like not re-arranging admission dates and providing support for patients at mealtimes.

However, it did less well on areas including overall views and experience, the perception of enough nurses on duty and providing patients with clear information on medicines.

Stephen Eames, interim chief executive at the trust, said: “I’m pleased in the main that we are maintainin our performance on last year and compare well with other trusts in the majority of areas.

“However, the survey highlights some really significant areas that we need to revie and act upon.”

Among measures put in place since the survey are standardised nursing shifts, designed to make more efficient use of staff, and measures in place to measure quality of nursing care.

The trust has also introduced the Friends and Family Test, which gives patients visiting A&E the chance to comment on their experience.

It also plans to change written information on medicines to patients.