Bosses at a Castleford charity shop say work to revamp the town’s bus station is costing them £500 a week in donations and sales.
Officials at The Prince of Wales Hospice shop, on Albion Street, say a temporary bus stop outside the store is preventing people being able to park to donate goods.
Castleford bus station has been partially closed during phase one of Metro and Wakefield Council’s new bus station project, with buses operating from temporary stops.
Sue Cuniff, hospice shops operations manager, said: “The queues of people waiting for buses are obstructing our doorway and covering our window display so fewer people are coming in.
“Also, there is no longer an easy place for people to pull up and donate goods for us to sell, so they’re going somewhere else.
“A lack of donations has led to a fall in sales.”
Hospice bosses claim the temporary stop is causing the shop to lose about £500 a week and are urging Metro to look again at the stop’s location.
Ms Cunniff added: “We can’t keep losing out because of the stop’s location – it simply isn’t sustainable and will affect the money raised for patient care.
“The cost of moving the bus stop is far less than the cost to our patients.”
A spokeswoman for Metro said: “A key consideration of the positioning of this temporary stop, during the construction of Castleford’s new £6m bus station, was to balance the impact on businesses with accessibility and safety of pedestrians and passengers.
“The location of the temporary stop – between the Prince of Wales charity shop and Quicksilver Licensed Gaming Centre – met the required distance from the nearby junction with Wilson Street, enabling bus passengers to wait in safety and also allowed for the two free short-stay parking spaces in the layby outside the Prince of Wales charity shop to be retained.
“Consultation leaflets outlining the temporary arrangements were delivered to local businesses last September but no response or objections to the detailed plan was received from the Prince of Wales shop.
“Metro is fully aware of the important work the Prince of Wales Hospice does in the Castleford and Pontefract area and has raised over £18,000 for the hospice through a number of charity and fundraising events at Pontefract Bus Station.
“We hope we will be able to continue to work with the hospice both to minimise the current inconvenience to them during the construction of the new bus station, which will provide a major boost to Castleford, and to continue raising funds to support its vital services.”